I have an eight step process with four work items entering the front of this queue on a daily basis. I have one resource working this process. I need the resource to perform Step 1 on all four items and then the items move to Step 2 where the process is performed on all four items, then on to Step 3, etc.
This is not working correctly in the simulation. The one resource will work on work item 1 at Step 1 and then may work on work item 1 on Step 2, but I need them to work on work item 2 at Step 1.
I have set the priority of activities in a descending order. For example, Step 1 is 100, Step 2 is 99, Step 3 is 98, etc. to try to bias the work of the resource, but this does not seem to be working.
I do understand how collect works, but collect is causing problems because if collect is turned on, it is pulling only ONE of a certain equipment resource, when I need it to pull four of that equipment resource.
Any ideas on where I should be looking to correct this?